To be able to return your product you need to use our Return Portal. Your order number can be found in the order confirmation e-mail, starting with "TMS-".
Once the return portal form is completed please locate your closest DHL drop off point here. In Austria we use UPS for returns, click here for UPS access points. In some EU countries, DHL uses partner companies, e.g. in Denmark DHL uses Bring etc.
Returning from the Switzerland, Norway, UK or any other non-EU country? Please ensure you attach the commercial invoice that you should receive to the package.
Please enter the full Order number below starting with TMS-, example TMS-XXXX