Shipping & Delivery

DHL Express Go Green Climate Compensated Home Delivery is the standard service worldwide. We also offer BudBee Home Delivery and DHL Freight in Sweden.

Free Shipping on orders above 100 EUR

When ordering above 100 euro, free shipping will be applied. 

Orders below 100 EUR will have a freight cost depending on the market.

Countries we ship to

  • European Union 
  • Switzerland (DAP)
  • Norway (DAP)
  • Great Britain (minimum order value of £150 - DAP)

Taxes and Duties within EU

Shipments within the European Union are not subject to import taxes and duties, meaning you will only pay what is shown in checkout. The prices on our website includes VAT.

Taxes and Duties outside of EU

When ordering to countries outside the EU, you will need to pay import tax and duty according to local rules. 

The amount of tax and duty to pay is different in every country. The carrier will invoice you for the tax and duty, together with a disbursement fee for the customs clearance service. In some cases, the carrier may ask you for an upfront payment for the tax and duty.

Delivery time

For EU customers including Norway: Orders placed before 12 PM CET Monday - Friday, are normally sent out the same day. 

For non EU customers: Orders placed before 10 AM CET Monday - Friday, are normally sent out the same day.

See below chart for the delivery time.

Region Delivery time
Sweden 1-2 business days

EU, Switzerland, Norway, Great Britain

1-5 business days

Unclaimed packages

If a package is refused by the customer/recipient and sent back to us  by DHL, we reserve the right to charge the customer for all the costs incurred in such return + a handling cost of 40 EUR.